Shipping Information
We aim to provide a smooth and flexible shopping experience with various shipping options for customers in Canada and the U.S.:
• Shipping Methods and Timeframes:
• Standard Shipping: Delivery typically takes 5-10 business days, depending on location and weather conditions. This is the most economical option for non-urgent orders.
• Expedited Shipping: For orders that require faster delivery, we offer expedited shipping, with delivery times ranging from 2-5 business days, available in major metropolitan areas.
• Shipping Fees:
• For orders totaling over $100 USD, we offer free shipping across Canada and the U.S.
• For orders under $100 USD, shipping fees are calculated based on the destination, item weight, and chosen shipping method (standard or expedited).
• Order Processing and Tracking:
• Once your order is confirmed, you will receive an email with a tracking code, which allows you to monitor the status of your package directly through our website or the courier’s site.
• We process and package orders within 24-48 business hours after confirmation. Processing time does not count toward delivery time.
For any questions regarding your order, please reach out to our customer support team via email or phone.